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Micro UX 1

Writer: YanyiYanyi

Updated: Jun 27, 2019

This week we did desk research about home delivery of e-commerce.

Because of family issues, I'm not in the UK but I also do some literature reviews and do some readings of shared documents.

Part of our background reading list

Q1 Traditional Business - E-Commerce

Q2 What types of e-commerce are there now? What is the delivery content? classification

Q3 e-commerce process

Q4 big problem city problem (Pollution/traffic jam.....)

Q5 why the problem is caused ? What is the point that affects e-commerce? User, merchant, distribution relationship benefit network

User is not at home? The driver is not familiar with the road? Time window (distribution path) ......

Q6 We found that most of the above problems occurred in the "last mile problem" (sticker map)

Q7 Five types of solutions (and the drawbacks of the solution) Product Review Analysis and refinement




In the case that a specific delivery window was agreed, this makes the routing process very inefficient. It should be intuitively clear that, the narrower the time windows are, the more inefficient a delivery route becomes.


Next we plan to find detailed problems in " last mile " of one specific delivery method

 
 
 

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